POLICIES


SAMPLES
Invitation samples can be ordered through my online shop and Etsy.  Samples include an invitation and rsvp, the wedding invitation guide (which features pricing, options, and ordering process), and samples of white and natural cotton paper. Samples are as displayed in photos and can not be customized.

PRINT COLORS
Colors vary from your monitor to print. Jenkins Rose does not refund for color discrepancies. Wedding orders will have the option to purchase a digital print hard copy proof prior to final payment.

SHIPPING
Non-wedding orders are shipped USPS First Class Mail.  Wedding invitations are shipped UPS Ground at a rate of $20-$35 based on order size.  I do not ship internationally at this time.

Your order is packaged carefully, and special measures are taken to prevent weather damage. A signature at delivery is required for wedding orders, for security and inclement weather reasons. Domestic orders can use UPS's online system to coordinate delivery of their package, or have it held at a local facility for pick up.

PAYMENT
Accepted forms of payment include credit cards and Paypal.

REFUNDS AND CANCELLATIONS
Orders can be canceled any time prior to final approval. Deposits are for design services and cannot be refunded for any reason. Upon approval and final invoice payment, orders can no longer be canceled for any reason and there are no returns. I am not responsible for the cost associated with re-printing and shipping due to errors approved by the client. In the event that I make an error, actions will be taken in the fastest way possible to remedy the situation, in the form of a reprint, refund or credit towards a future purchase.

I do not refund for color discrepancies. If you are concerned about colors, I recommend ordering a hard copy proof (digital orders only).

TAXES
Sales tax is applied to all orders shipped within the state of Georgia. The tax rate is 8%.